My cellphone bill ran at R1075 a month. Of course I do have a few hangers-on and their need for data rivals a hummingbird’s need for nectar, but I did keep thinking, Must Ask Karen at Cellucity for a Breakdown of my Bill. And I did. Eventually. After 24 months.
Turns out I have two numbers I have never used that I am faithfully paying for airtime who knows why. Cancel them please, I say. Oh she can’t. What!? Nope, she can SELL me numbers, but she can’t CANCEL numbers. To CANCEL you have to phone 0821958 all by yourself, hold on and press buttons. Yay!
Cebisile is very pleasant, very helpful, very informative – and fiercely resistant to actually cancelling any numbers! ‘NO! Rather do this and that and you’ll still have everything but only be paying R880 a month.’ Long explanation of what a good deal this is and how important ‘her pensioners’ are to her. But I never use the numbers or the airtime. ‘Yes, but NO! Rather keep everything AND get a new tablet and phone, which we’ll courier straight to you, AND I’ll reduce your bill to R640 a month.’ Long explanation of what a good deal this is and how important ‘her pensioners’ are to her.
At this point of a lo-ong call I give in. Here’s what I want to know, I say: I’m paying how much at the moment? R1075. And I will be paying how much from now on? R640. OK, Cebisile, go ahead and do it please. Shit and Bust.
~~oo0oo~~
footnote: The ‘free’ phone and tablet did arrive by courier.