Here’s a re-post from 2014:
Mother Mary (85 in 2013) went into Pick ‘n Pay looking for smoked hocks to use for making soup.

Two delightful ladies behind the butchery counter looked at her curiously when she asked for smoked hocks.
“What?” they asked “Smoked ‘ocks?”
“Yes,” she replied, “Smoked hocks.”
“No, sorry, we don’t have smoked ‘ocks.”.
“But I bought some here last month and made the most delicious soup!” Mary protested mildly.
.
The two of them looked at each other, turned to Mother Mary and the one said decisively, “We have never had a smoked ox in this shop.”

~~~oo0oo~~~
Friend Rita in Cape Town remarked: Reminds of the time I ordered two de-boned chickens. When I went to fetch them, the ladies at the cash desk were having a big discussion about my chickens. Eventually, one said, ‘Madam, we can’t let you have these chickens – they are flat!’